Overview
Notifications in MemberUp help you stay updated on activity in your community. You can choose which alerts you receive by email or inside the app — ensuring you only get notified about what matters most to you. Notification preferences can be customized at any time from your Profile Settings.
Step-by-step Instructions
Open Settings
Click on Settings in your community main page.Go to Notification Settings
From the left-hand menu, click Notifications.Choose Notification Types
You’ll see options for both Email and In-app notifications.Turn Notifications On or Off
Use the toggles to enable or disable alerts for the following:New Mention
Event Reminders
Everyone Mention
Comments on my Posts
Save Changes
Your preferences update automatically once toggled.
Pro Tips
Keep New Mention and Comments on my Posts enabled for timely interactions.
Turn on Event Reminders to avoid missing scheduled sessions or calls.
If you disable Everyone Mention, you will not receive broad announcements.
If you join multiple communities, notifications apply across all.
Walkthrough
Troubleshooting & FAQs
I’m not receiving notifications.
I’m not receiving notifications.
Verify the notification type is enabled under Settings → Notifications.Also check your spam folder for missed emails.
Email notifications are delayed.
Email notifications are delayed.
Email delivery depends on your provider. Turn on In-app alerts for faster visibility.
I want fewer alerts.
I want fewer alerts.
Disable notifications for activity that isn’t essential to you — especially Everyone Mention.