Overview
Group chats allow you to message multiple members at the same time for collaborative conversations, coaching groups, classroom cohorts, or project-based communication.
Messages sent within group chats are visible to everyone included in the conversation.
Step-by-step Instructions
Open the Inbox
Click the chat bubble icon in the top-right corner of your MemberUp screen.Start a New Chat
Click the plus (+) icon.Select Multiple Members
In the To: search field, look up members and select each person you want to include in the group chat.Start Chat
Once all recipients are selected, click Start Chat on the right side.Compose and Send
Type your message in the Write a text message… box.
You may also add emojis if desired.
Press Enter or click Send to deliver the message to everyone in the chat.
Pro Tips
Keep group chats focused on specific topics to stay organized.
Clearly name the intent of the first message so participants know the purpose.
Encourage respectful and productive communication to maintain a supportive space.
Group chats are best for small segments of members — use posts for community-wide updates.
Walkthrough
Troubleshooting & FAQs
I can’t search or select multiple members.
I can’t search or select multiple members.
Ensure each user is active and visible in the Members list.
Some members aren’t receiving message notifications via Email.
Some members aren’t receiving message notifications via Email.
Email notifications are not supported at this time