Your MemberUp community comes with its own URL subdomain (example.memberup.com) by default, but you also have the option to use a custom domain for your community which gives you a custom-branded experience. This article walks you through setting up a custom domain for your community.
STEP 1: PURCHASE DOMAIN
Before setting up a custom domain on MemberUp, you'll want to make sure to purchase the domain you'd like to use before getting started. Here are a couple of sites where you can purchase your domain if you haven't already:
www.namecheap.com
STEP 2: ADD YOUR DOMAIN
Once you've purchased the domain you'd like to use, head over to the creator dashboard and select custom domains under the general settings dropdown. Enter your domain into the space provided and click connect domain.
You can use the root domain, the www domain, or a subdomain (e.g. mywebsite.com, www.mywebsite.com, links.mywebsite.com).
STEP 3: VERIFY YOUR DOMAIN
After entering your custom domain, you will be asked to verify it. To do this, you will need to log into your domain provider, visit the area which allows you to manage your DNS records, and follow the steps below. Once you've done that click "Setup Domain" to continue.
Note: you can only have one A record, so if there are any other ones present, remove them.
Note: for the CNAME value, you will need to use your own MemberUp subdomain that you selected when first creating your community (example.memberup.com).
After selecting "setup domain" you will be redirected to the page below. Please be aware, it may take up to 48 hours to verify your domain and process your SSL certificate. Continue to use your community in the meantime and your domain will update automatically.
That's it! Your custom domain is now completely setup with no further action required 🥳