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How to use Spark

This guide shows you how to set up and manage Spark, choose from different question categories, add your own, and control when Spark runs in your community.

Suraj Ramnani avatar
Written by Suraj Ramnani
Updated over 4 months ago

How to use Spark?

Spark is a unique feature that helps boost engagement in your community. Spark posts a new question in your community (automatically) every 24 hours and answers are only visible to members once they've responded. You can pick from pre-designed templates or craft your own questions ahead of time.


Setting up spark

1. You can set up Spark by clicking on settings > power-ups > Spark engagement > edit > on > save.




2. You can pick the types of questions you want to ask your community from different categories. Each category comes with its own questions that you can customize to fit your preferences (or even add your own custom questions once selected).



From this page, you have 4 options.

1. Delete an individual question so it doesn't show up.

2. Click on a question to edit and update its text.



3. Add a new question.



4. Start or stop Spark inside your community by turning the toggle on or off.




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