Overview
Membership Questions help you learn more about potential members before granting access to your community. Whether you want to ensure alignment with your mission, gather contact details, or personalize onboarding — Membership Questions give you full control.
Admins can customize the questions new applicants must answer when requesting to join a community. Answers appear in your moderation dashboard for review before approval.
⚠️ This feature is only available when default pricing is set to Free. To use this feature, you’ll need to change your default pricing.
How to Set Up Membership Questions
1. Go to Community Settings
From your MemberUp main page, navigate to Settings → Power-Ups.
Click Edit next to Membership Questions.
2. Add a New Question
Turn on the toggle at the top to enable the feature.
Click Add Questions on the right side, type your question into the text area, and click Save.
3. Choose Your Response Type
Select your preferred Response Type:
Text Box – for open-ended answers
Email Address – to collect contact details
Enter your question text (for example: “What do you hope to gain from this community?”).
4. Reorder or Remove Questions
Drag and drop to reorder your questions.
Click the three dots on the right side of a question to remove it.
5. Save Your Changes
Click Save to update your Membership Questions.
Pro Tips
Keep your questions short, relevant, and aligned with your community goals. Thoughtful questions improve the quality of applications and make moderation easier.
🎥 Walkthrough
Troubleshooting & FAQs
I can’t find Membership Questions in my settings.
I can’t find Membership Questions in my settings.
Ensure you have Owner or Admin permissions and that your community is using the Free default pricing option.
Why can’t I enable Membership Questions?
Why can’t I enable Membership Questions?
Membership Questions are only available when your default pricing is set to Free. Update your default pricing in Settings → Pricing to activate this feature.
Do members see these questions before joining?
Do members see these questions before joining?
Yes, the questions appear during the join request or application process before membership approval.