Overview
In MemberUp, roles determine what each member can do inside your community. Admins and owners can easily manage these roles to control access, permissions, and responsibilities. You can promote trusted members to admins or transfer ownership when needed — all in just a few clicks.
Steps to Assign or Change Member Roles
Log in to your MemberUp account using your admin or owner email address.
From the Community Home Page, click Members in the left-hand menu.
Find the member whose role you want to update.
On the right-hand side of their name, click the Settings Cog (⚙️) icon.
In the panel that opens, click on the Membership tab on the left.
Under the member’s email, you’ll see the Role section.
Click the Role dropdown menu and select one of the following options:
Owner – Full access to manage all community settings and billing.
Admin – Can manage members, posts, and courses but not billing.
Member – Standard access to community content and interactions.
Once selected, your change will be applied immediately.
Walkthrough:
Troubleshooting & FAQs
I don’t see the option to change roles.
I don’t see the option to change roles.
Only owners can assign or change roles. If you’re an admin, you can view roles but not edit them.
Can I have more than one owner?
Can I have more than one owner?
Yes. You can have more than one owner.